Posted on July 18, 2011 in VRBO by ShannonNo Comments »

Mistakes happen; it is how you handle those situations that really define you.  We recently had an owner double book his home.  That is two families trying to stay at the same house, at the same time.  This unfortunate situation resulted in one family with no place to stay for the night.  While Home Fridays, does not rent out homes or even book guests, we always do everything we can to help our owners and their guests.  The entire town was booked – several bike races in town, the height of summer, a busy night.  The closest available room was Klamath Falls!   After several hours of searching, we were able to find a great place for them to stay for the night.   The guests were satisfied, appreciative and ended up having a great time.  Thankfully, this situation does not happen often.  But nice to know if it occurs, we can figure it out!  Just another quick example of how Home Fridays can make a difference.

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